Marketing, Media & Sales
Account Manager (Client Services)
We seek a sophisticated, detail-oriented Account Manager to serve as a strategic partner to clients and the primary driver of project excellence, based in Centu
Roles and Responsibilities
Our client is a premier provider of innovative branding, gifting, and packaging solutions based in Centurion. Built on a culture of curiosity and excellence, the organisation delivers high-impact physical brand identities for a diverse range of blue-chip and boutique clients.
We seek a sophisticated, detail-oriented Account Manager to serve as a strategic partner to clients and the primary driver of project excellence.
CORE RESPONSIBILITIES
1. Strategic Client Relationship Management
Act as a brand custodian, ensuring the integrity of the client’s physical brand identity through:
Briefing & Translation Convert complex client requirements into precise, actionable internal briefs for production/ procurement, design and logistics teams.
Growth & Innovation: Proactively identify opportunities for organic account growth and value-added solutions.
Consultative Feedback: Manage expectations with professional insight and provide feasible alternatives to meet budget and timeline constraints.
2. End-to-End Project Management
Oversee the full project lifecycle
Workflow Leadership: Manage the internal flow by briefing production/ procurement, logistics, and design teams.
Logistical Coordination: Partner with the warehouse and logistics teams to ensure seamless project execution and delivery.
3. Technical Oversight & Quality Assurance
Maintain the highest standards of brand accuracy through:
Proofing: Vet artwork and mock-ups with a keen eye for colour accuracy and branding methodologies (e.g., embroidery vs. print) in relation to clients’ brand identity.
Risk Mitigation: Proactively identify project bottlenecks and implement contingencies to ensure meeting clients’ deadlines.
4. Commercial & Portfolio Management
Ensure the commercial health and overall profitability of assigned accounts
Margin Stewardship: Optimise production and logistics costs to meet Gross Profit targets without compromising quality.
Scope Management: Monitors project scope diligently to recover costs from "scope creep" and protect the bottom line.
CANDIDATE REQUIREMENTS
Experience & Qualifications:
Experience: 5+ years in Account Management (BTL, experiential marketing, or product branding).
Knowledge: High proficiency in merchandising, branding processes, and industry terminology.
Track Record: Proven experience managing senior stakeholders and international suppliers.
Education: Relevant tertiary qualification preferred; advanced Microsoft Office skills.
Key Competencies:
Communication: Exceptional command of written and spoken English.
Project Management: Ability to manage complex projects under pressure and meet tight deadlines.
Technical Eye: Extreme attention to detail regarding colour matching and production quality.
Financial Proficiency: Core financial skills focused on profitability, budgeting, and commercial awareness
Soft Skills: High EQ, a proactive problem-solving mindset, and strong collaborative skills.
Mandatory Requirements:
Valid South African ID.
Valid Driver’s License and reliable personal vehicle.
REMUNERATION
R35k cost to company – No additional fringe benefits
Potential annual discretionary bonus: Individual performance-based/ subject to company profitability
Employment Details
Employment Type:
Permanent Employment
Industry:
Advertising and Marketing
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Centurion
Salary bracket:
R 0 - 35000
Drivers License:
CODE B (Car)
Own car needed:
Yes